Ascultarea este extrem de importantă, dar există momente în care simpla ascultare este extrem de dificilă. În loc să ascultăm pur și simplu, simțim nevoia să rezolvăm probleme. Nu realizăm că, doar ascultând, îi permitem celuilalt să se simtă auzit și, astfel, problema respectivă se…
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| Cookie | Durată | Descriere |
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